Seeking Feedback

Seeking Feedback

I always ask clients for feedback during a project – how are things going – and again upon completion of a project – what worked well, what didn’t? In most instances, the feedback is positive, especially since I check their pulse regularly to ensure a smooth...
Strategic Planning Starts Messy

Strategic Planning Starts Messy

Clients love the idea of strategically planning their future. The staff like to know what programs and services need to be prioritized and what they have permission to let go of. Boards of directors want to secure a vision and a guarantee that the organization is...
Diversity is Fundamental

Diversity is Fundamental

My journey to understand systemic racism began give years ago when I took a Courageous Conversations TM training sponsored by Leadership Austin and the City of Austin. I admit I was apprehensive about spending two full days in a large room with people I didn’t know,...
Build Your Brand

Build Your Brand

Your brand is everything. It’s your logo, website, messaging . . . even your reputation. A few simple rules apply: Language should be clear, concise and accurate Colors and fonts should be clean and compatible Product or service must demonstrate value I’m fond of...